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Support & FAQ
Last Updated: October 15, 2004

Question: What "Create A Listing" means?
Answer: This option is available after you register and receive a login and password. You will be able to enter rental listing(s) to our database. The Owner's Manual provides additional help.
Question: What "Activate Listing" means?
Answer: Enable your listing that was created to be active on the web site. Any listing that was created by the owner (current or in the past) is in the Upper Valley Rental database and can be activated at any time. The Owner's Manual provides additional help.
Question: What "Deactivate Listing" means?
Answer: Take off your ad from the web site at anytime. For example: if you rent the property within 4 weeks and don't want any more calls, you may deactivate. If you do not "activate" the ad after the 4 week duration is complete, the ad will be deactivated. The Owner's Manual provides additional help.
Question: What "Update Listing" means?
Answer: Allows you to make any change after a listing has been entered. For example: Let's assume you have a listing and you decided to reduce the rent price, this option will give you the ability to do so without re-entering all the information from the start. The Owner's Manual provides additional help.
Question: What "Delete Listing" means?
Answer: Allows you to delete an entry from the database completely. If you want to re-list this listing, you will need to go to "Create A Listing" and enter all information again. For Example: Let's assume you have a property listed but sold it, you can delete the entry completely. The Owner's Manual provides additional help.
Question: What "Change Account Password" means?
Answer: Allows you to change your default password set up during the registration. The Owner's Manual provides additional help.
Question: What "Change Account Information" means?
Answer: Allows you to change any information about you without re-registering. Duplicate registrations are not allowed. The Owner's Manual provides additional help.
Question: How do I add a listing?
Answer: Please use the Owner's Manual available on line.
Question: How do I add photos to a listing?
Answer: Please use the Owner's Manual available on line.
Question: What does "Rent includes heat" means when adding a listing?
Answer: This defines wheather or not the heating is include or not on the rent price.
Question: What does "Rent includes electricity" means when adding a listing?
Answer: This defines wheather or not the electricity is include or not on the rent price.


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